Parking Enforcement

Unless otherwise signed, overnight street parking is:

• permitted from April 2 to November 14
• prohibited from November 15 to April 1 for snow removal

Always park on the street in the same direction of traffic. Unless otherwise signed, there are no parking time limits for non-commercial vehicles on our streets.

Obey parking limits on signs including:

• time of day parking is permitted;
• length of permitted stay; and
• direction arrows to mark the boundaries of the affected zone.

Do not park within the boundary signs of a no parking zone including these four zones:

• fire routes
• loading zones
• taxi stands
• spaces designated for people with disabilities unless you clearly display an Accessible Parking Permit

Other no parking zones which might not have signage include:

• within three metres of a fire hydrant;
• blocking an entryway, driveway, sidewalk or crosswalk;
• within six metres of an intersection;
• on a bend or curve blocking traffic;
• in the circle of a cul-de-sac;
• on the wrong side of the road; and
• blocking a parked vehicle.

There is a complete overnight winter parking ban to allow for effective snow removal by city plow operators:

• from November 15 to April 1;
• between 1:00 am and 7:00 am; and
• with the possibility of vehicles being fined or towed.

As a courtesy to aid plow operators, avoid parking on the street during the day when possible.

When the City needs to clear snow banks or remove snow:

• temporary no parking signs will be posted on the affected streets 24 hours in advance;
• owners are responsible for moving their parked vehicles; and
• vehicles parked in the no parking zone will be ticketed and towed to a nearby street

Penalty Notices for parking infractions in our municipality are issued by Municipal Law Enforcement Officers.

When paying your Penalty Notice:

1. choose how and where you would like to pay from the list below;
2. indicate your Penalty Notice number with your payment; and
3. make cheques payable to The Corporation of the City of Clarence-Rockland.

Pay in person

Payments via cash, cheque, debit, Visa or Mastercard can be made by visiting:

• Client Services, City Hall Ground Floor, 1560 Laurier St., Rockland
• Monday to Friday from 8:30 a.m. to 4:30 p.m.

Use the drop box

Payments by cheque can be placed in a clearly marked envelope and deposited envelope in the exterior mail slot at the side entrance to City Hall located at 1560 Laurier St., Rockland.

Mail a cheque

Payments by cheque can be mailed to:

City of Clarence-Rockland

Client Services

1560 Laurier St.

Rockland ON K4K 1P7

Lost or Misplaces Penalty Notices

If you have lost or misplaced your Penalty Notice, call the Protective Services Office at 613-446-6022 Ext. 2301 during business hours. When leaving a message, indicate your:

1. full name
2. license plate number
3. call back number

Requests to dispute a City of Clarence-Rockland Penalty Notice are reviewed by the Parking Review Committee. A Request for Review form should be submitted within 15 days and no later than 30 days after the issued date on the Penalty Notice.

Requests will not be considered or reviewed for vehicles that were:

• blocking vehicular or pedestrian traffic; or
• parked in a No Parking area; or
• parked in an area posing a risk to safety (fire lanes, hospitals, etc.)

You, or your representative, can make your request online or in person. Telephone support is available for any questions about how to submit your request.

Online request

1. complete the online Request for Review form
2. upload any relevant supporting documents

In person request

1. visit Client Services, Ground Floor, 1560 Laurier Street, Rockland
2. complete a Request for Review form
3. submit copies of any relevant supporting documents

Telephone support

For help or questions about how to submit your request for review information, call the Protective Services Office at 613-446-6022 between 8:30 a.m. and 4:30 p.m. Monday to Friday.

The review process

Each disputed Penalty Notice is reviewed by the Parking Review Committee. The review may include but is not limited to:

• reviewing any evidence provided with the Request for Review form
• examining the licence plate history to identify past infractions and cancellation reasons, if applicable
• verifying proper signage in the vicinity of the infraction location
• verifying that an accessible parking permit is valid

Results of your review

Once all information has been reviewed and a decision made, you will be contacted by the method provided on the Request for Review form.