Unveiling Our New Strategic Plan

Last October, or as we now like to call it "Talktober", we invited you to participate in various public consultation sessions during to help shape our future strategic plan. Today, we are excited to share with you the priorities that will guide our community's growth and development over the next four years.

We have also updated our Vision, Mission, Values and we've added our Aspiration.

What's Next?

Throughout the summer, we will share each strategic initiative in an illustrated format, making it easier for you to understand our plans and how they will impact you. To start, here's a quick look at the journey that brought us to this point.

process of putting together a strategic plan

Balanced Growth
Balance residential, commercial, and industrial growth with community values, expectations, and quality of life.
  • Leverage and integrate the City’s authorities, plans and services to shape the growth of the municipality.
  • Create opportunities for dialogue between the City, residents, and the private sector on major development initiatives.
  • Support growth by evidence-based decision-making, regular progress monitoring and reporting. 
Progress Indicators
  • Percentage of selected City plans and policies that have been updated to reflect the new Strategic Plan.
  • Percentage of City Departments that have an annual business plan in place that includes elements of the Strategic Plan.
  • Percentage of new City developments/initiatives that have included stakeholder dialogues.
  • Progress reporting Key Performance Indicators (KPIs) to monitor and analyze key performance indicators.
High Quality Services
Expand and improve the City’s services and infrastructure to meet the evolving needs of

Clarence-Rockland’s residents, businesses, visitors, and community organizations.

  • Match investments in the City’s services and infrastructure to its growth and the changing needs of its residents.
  • Continuously improve the City’s capacity to deliver services effectively, efficiently, and in a timely manner.
  • Explore avenues of collaboration with other municipalities for mutual support and benefit.
Progress Indicators 
  • Development and progress in the implementation of a Service Expansion and Improvement Plan.
  • Residents’ satisfaction with City Services.
  • Service delivery Key Performance Indicators (KPIs).
  • Participation in committees and working groups in the United County of Prescott-Russell.
  • Number of ongoing collaborative initiatives with other municipalities.
Community Cohesion

Strengthen community cohesion to ensure Clarence-Rockland remains a desirable place to live, do business, and visit.

  • Consistently engage the community to keep the pulse of its needs and aspirations.
  • Promote active citizenship to strengthen attachment and contribution to the community.
  • Foster the growth of community organizations that bring about positive impact in the community.
Progress Indicators
  • Residents’ satisfaction with City’s engagement and communications.
  • Residents’ satisfaction with the quality of life offered by the City.
  • Residents’ sense of attachment to the community.